Office cleaning, Waste management, and Oil & Gas services in Nigeria
About Oyster's office cleaning, waste management, oil and gas company
Why Oyster Contract Services Ltd?
Our experienced and highly trained staffs are fully supported by a professional management team to ensure that all our contracts receive the highest levels of management support.
Training
We understand that to obtain the very best standards in cleaning and support that our prestigious customers demand, we need the very best people. Each of our staff undergoes a rigorous vetting process and we take appropriate measures to ensure they meet the highest possible criteria.
Our comprehensive training programmes help to ensure that our staffs remain motivated and professional at all times. And our Investor-In-People status is a clear demonstration that we encourage our employees to further their development and gain recognised qualifications in areas such as customer care and Health and Safety.
We have a dedicated Training Manager who is responsible for ensuring that everyone at Oyster, from our managers to our operatives, are given the tools they need to contribute to the highest possible levels of service.
Health & Safety
As well as being fully committed to carrying out our legal obligations, we believe that maintaining a safe and healthy workplace is of vital importance. That is why we have started our own Health and Safety campaign which is designed to achieve our internal targets on accident reduction by 2012.
At the start of our contract with you, we carry out full site and task specific risk assessments. Our directors and managers work with our employees, our clients and other contractors on site to ensure that all health and safety procedures are strictly adhered to and regularly reviewed.
Our Health and Safety Advisor is committed to providing advice and guidance and delivering the highest levels of training to our employees and nowhere is this more important than with our cleaning service.
Continuous Improvement
Although our service objectives are clearly defined with our clients at the start of any contract, our company philosophy encourages fresh thinking and continuous improvement. We believe, as technology advances, systems improve and training develops, that nothing should stand still. We encourage our site teams to constantly address potential service issues and to look constantly for ways in which our service can be made better for you.
We offer you regular independent service reviews carried out by external project managers and encourage innovation forums where, together with our clients, we look at new procedures and processes which could bring service benefits such as all important cost and energy savings.
Communication and training are keys to business success and our employees take part in toolbox talks keeping them up to date with developments in the contract, helping them understand their role and feel part of a team, and ensuring that they are safe in their working environment.
And to encourage continued staff motivation and create a challenging environment, Oyster Contract services Ltd has a number of ways of recognising people’s achievements through awards such as Cleaner of the Month, Worker of the Month or Employee of the year.
Contract Management
The importance of having the right people is crucial at every level of Oyster’s business and nowhere is this more so than with our high calibre management teams. We guarantee that a contract manager will be assigned to you as your single point of contact. Their time will be completely dedicated to ensuring that all your services run smoothly to an agreed service level and that any issues are dealt with quickly and effectively.
Our directors are firmly committed to a hands-on management approach. They make regular on-site inspections and maintain an ongoing dialogue with our clients through our executive audit process to ensure that our service standards are consistently delivered.
Our Procedures
Teamwork is one of our greatest assets. Every employee is offered our full support in order that we can reach our expected goals together. All our sites are visited on a regular basis to maintain staff motivation, cleaning standards and client satisfaction.
Health and Safety is of paramount importance to us and no member of our staff is allocated to a contract unless we have fully- documented proof that they have the correct training and certifications that are required for the work they are undertaking. All our staffs work to a fixed schedule that details what the expectations are for each job to be effectively completed.
All our operatives wear our uniform, carry identification badges, and are fully supervised by our on site supervisors & contract managers.
Oyster Contract Services Ltd is successful through our superior focus on what our customers need. We’d welcome you to make contact with us and put us to the test so that we can impress you with our Office & Carpet Cleaning services, Waste Management and Oil & Gas that surpass all others.
